FAQs

 

Unfortunately no day visitors are allowed. Tickets include accommodation & entry for the full period of the festival, the alternative is to buy a BYO ticket which will give you access for the 4 days of the festival if you would like to drive in and out. All tickets must be bought online. We will not be selling tickets at the doors.

We do not give refunds, but we suggest to try sell your ticket on our Facebook Page. They go fast! When you sell your ticket, it is only allowed to be sold on the Wolfie Familie Festival Facebook page at face value. Please mail us your ref code and the new owner of the ticket’s ID number for check-in purposes.

Your ticket includes your accommodation & entry to the 4 day festival and all shows and activities part of it

As this is a festival and very serious health, safety and evacuation rules apply.

Berry Fields: You can park at all already setup camps at Berry Fields.

Golden Valley: Villas – this can be tricky due to the layout of the land and self campers around. You might need to off-load and park at the parking lot. Self-campers & domes need to park in the parking lot at Golden Valley.

Lost Valley: Only villas can park at your villa. For self campers – your car registration will be taken to drop off your things and then drive back to park your car at parking lot. Strictly 20min max. Please always make sure that you don’t park anyone in, and keep the roads open. Our health & safety rules are strict for exit routes. As this is free spaces, parking can get difficult as there are no dedicated spaces therefore we created the parking area in front of Golden Valley.

Grootfontein: There are limited parking available. First come first serve. You might need to unpack and park your car at Golden Valley parking area.

CAMPERVAN/BUSHLAPA/TRAILORS etc:  As this is a festival and very serious health, safety and evacuation rules apply, any mobile home / trailor camping / caravans camping area will be in the parking lot area at GOLDEN/LOST VALLEY. Energy self efficient.

As this is a festival and very serious health, safety and evacuation rules apply, any mobile home / trailor camping / caravans camping area will be in the parking lot area at GOLDEN/LOST VALLEY. You will be energy self efficient. A fire distinguisher is a MUST!. Remember to still buy your adult & kiddies tickets in the BYO second camp site depending on the amount of people you are. Maximum 6 people per mobile home.

Bring your own water bottles and aluminium cups

There will be a bar service running all weekend selling basic refreshments, juices and water.

Remember to pack snacks for toddles – you know best. Pack your food, cutlery/crockery/utensils as to how you would normally prepare for a camping weekend away. No open fires allowed. We will have dedicated braai safe zones. You are allowed to bring your own alcohol but this is a family festival and excessive use will not be tolerated.

BRAAING at:

LUX RIVER VILLAS: Braai drums & grids is part of your booking.

BYO CAMPING: No open fires are allowed at BYO camping, if you would like to braai we will have dedicated braai areas at the BOMA.

This is a festival and different rules apply as to normal camping weekends to fire & safety insurance and public law.

We will be selling water at the bar

All river front villas have electricity and charging points. At Berry Fields & Lost Valley the setup camps have lights at every village, not charging points. Bring along battery packs for your cell phones. As it’s a festival the power system can’t handle plug-in fridges and hair straightners etc. Bring gas utensils for cooking. Cooler boxes to keep things cold. Ice will be sold on site. For all self campers at Golden Valley & Lost Valley, there are no dedicated plots, it’s first come first serve, therefore bring the tools you need to make your stay comfortable.

Hot showers & toilets you will find at the communal bathrooms. There are only showers no baths. Please have a look at the ticket site what each type of ticket includes.

Bathing babies: please bring along your own basin. Check your ticket option if you will have a power point to boil your kettle. If you are camping at the basic camp site, remember to bring along your gas stove and pots to heat up water.

There are limited space for washing dishes at each camp site. We will have basins put out and staff to help wash dishes therefore please bring as little as possible to wash over the weekend, rather pack snacks and fruits to keep things simple and please support our food vendors. Bring along your cooler box to keep things cold, as ice will be sold at the event. There is NO FRIDGES.

Unfortunately no pets are allowed, there will be an animal garden for you to play with all kinds of animals if you miss yours to much

• Head torch
• Bring cash for the entrepreneurial market!
• Drinking water (there will be to buy). Water from taps is also safe but it is from river 😉
• Battery Packs for cell phones (tricky to find charging plugs)
• Mosquito repellent
• Bring aluminium or plastic bottles and decant your drinks. As little as possible glass please. We have many small little feet running around.
• No 4 legged friends please.
• YOGA: Remember a towel or yoga mats.
• Cooler boxes for keeping things cool, ICE will be for sale.
• There will be second hand lilo’s for sale

There will be no baby sitters, as we hope for families to spend quality time together. 

There will be medics and life guards on site. Please be careful when you take part in activities. Parents please be watchful over the energetic little ones